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AI-powered surveillance and incident reporting for large-scale sporting events

Stadium Intelligence

Overview

Large sporting events bring together tens of thousands of fans, extensive camera networks and fast-moving situations. Monitoring this activity manually can make it difficult for security teams to identify relevant incidents and coordinate responses in time.

We deployed an AI-powered stadium intelligence system that analysed multiple camera feeds using facial recognition and AI-based detection. Automated alerts helped surface relevant events for security teams, while QR-enabled WhatsApp and web channels gave fans a direct way to report concerns and lost items.

The deployment combined surveillance intelligence with a digital reporting and recovery workflow, supporting both stadium operations and the fan experience.

The challenge

Hundreds of cameras. Thousands of moving people. Incidents that need attention.

The stadium needed a way to improve visibility across its camera network and help teams identify relevant activity without relying entirely on manual monitoring.

The system also needed to make it easier for fans to report concerns and recover lost belongings, rather than treating security as a camera-monitoring problem alone.

The solution

One intelligence layer for surveillance and fan reporting.

AI-enabled camera monitoringMultiple camera feeds were analysed using AI-based detection and facial recognition to support monitoring across the stadium.
Automated actionable alertsAI-generated alerts surfaced relevant events for security teams to review and respond to.
QR-enabled fan reportingWhatsApp and web channels allowed fans to report concerns and lost items through a more accessible digital workflow.

What changed

200K+Safe experience for fans
159Actionable alerts generated per match day
84Lost phones recovered, within 48 hours
252AI-enabled cameras

Beyond camera monitoring

The deployment brought AI-based surveillance and digital incident reporting into the same operational context. Security teams gained a way to surface relevant activity across camera feeds, while fans had dedicated channels to report concerns and lost belongings.

Together, these capabilities supported a broader approach to stadium intelligence - combining monitoring, incident awareness and fan-facing services.

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